Technical Solutions Manager (OSS/BSS/I.T.)

HR Globally Published: 20th November 2017

Description

Responsibilities:

 

  • Plan, develop and implement effective product marketing activities and strategies for OSS/BSS and IT product portfolios.
  • Plan, analyse and manage customer IT implementations to enhance and manage the product and services portfolio.
  • Develop technical service solutions to support new business opportunities and support the effective and timely deployment of technical solutions by working with other support functions
  • Analyse and manage the new product roll-outs; seek out, identify and develop new business opportunities for OSS/BSS products and services.
  • Execute and manage the current and future alliance/partnerships to enhance and improve sales.
  • Provide product expertise and consultation to all sales and business solution groups.
  • Working with the appropriate business stakeholders, meet program objectives for process efficiency, cost improvement, and financial contribution.
  • Ensure internal and external customer satisfaction through feedback and corrective action mechanisms.

 

Requirements:

 

  • Bachelor or higher Degree in Telecommunications, or Network Engineering, or Computer Science.
  • At least 3 years’ experience in pre-sales of IT and telecommunications solutions specialized in OSS/BSS transformation solutions, Cloud, Digital. Application experience is preferred.
  • Comprehensive understanding of the IT stack.
  • Knowledge of the sales process.
  • Customer and market insight.
  • Proficiency in English, both for verbal and written.
  • Excellent Social and communication skills.
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